Shipping Policy

HOW LONG DOES FULFILLMENT TAKE?

All products are made to order and will take about 3-4 weeks from date of purchase to be produced and shipped out to you. Once you've ordered you will receive an order confirmation and once your item is ready to be shipped you'll receive a tracking number as well. Most orders should be delivered within 3-5 business days through our carrier USPS (United States Postal Service) once shipped. We are not responsible for lost or stolen packages.

 

DO YOU SHIP OUTSIDE THE US?

Worldwide shipping is available. 

 

WHAT IF I ACCIDENTALLY PUT IN THE WRONG ADDRESS?

We are not responsible for incorrect addresses. If the buyer's package is returned to us due to an incorrect address, the buyer is FULLY RESPONSIBLE to cover the cost to reship the package. 

  • COLD CREATIVE IS NOT RESPONSIBLE FOR INCORRECT ADDRESSES PLEASE REVIEW BEFORE COMPLETING YOUR ORDERS
  • COLD CREATIVE IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED SHIPMENTS. IF THE TRACKING NUMBER POSTS THAT YOUR ORDER HAS BEEN DELIVERED OR IS ON THE WAY WE ARE NOT LIABLE FOR YOUR UNDELIVERED/LOST PACKAGE. YOU WILL HAVE TO FILE A CLAIM WITH THE SHIPPING CARRIER (UPS/USPS/SENDLE ETC)